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    • 3. 发明授权
    • Wireless device registration, such as automatic registration of a Wi-Fi enabled device
    • 无线设备注册,如启用Wi-Fi的设备的自动注册
    • US08503358B2
    • 2013-08-06
    • US12442386
    • 2007-09-21
    • Mark HansonPaulo S. T. Chow
    • Mark HansonPaulo S. T. Chow
    • H04L12/56
    • H04W48/16H04L63/0853H04W8/24H04W12/06H04W12/08H04W60/00H04W84/12
    • A system for providing a wireless device with access to a computer network includes an access point that sets up a radio link with the wireless device and couples the wireless device to the network. The system also includes a server that receives data packets from the access point through the computer network. The data packets include at least one data packet that has a first identifier that uniquely identifies the wireless device and a second identifier that corresponds to at least one of a manufacturer code or a vendor code of the wireless device. The system further includes a database that is coupled to the server and stores data for associating a service plan with the first and second identifiers and basing the service plan, at least in part, on the second identifier. Other features and systems are also disclosed.
    • 用于向无线设备提供对计算机网络的访问的系统包括与无线设备建立无线电链路并将无线设备耦合到网络的接入点。 该系统还包括通过计算机网络从接入点接收数据分组的服务器。 数据分组包括至少一个数据分组,其具有唯一地标识无线设备的第一标识符和对应于无线设备的制造商代码或供应商代码中的至少一个的第二标识符。 系统还包括数据库,该数据库耦合到服务器并且存储用于将服务计划与第一和第二标识符相关联的数据,并且至少部分地基于第二标识符来确定服务计划。 还公开了其它特征和系统。
    • 6. 发明授权
    • Multi-user document editing system and method
    • 多用户文档编辑系统和方法
    • US08239760B2
    • 2012-08-07
    • US11768695
    • 2007-06-26
    • Mark HansonDavid BrooklerAlex Emelianov
    • Mark HansonDavid BrooklerAlex Emelianov
    • G06N3/00
    • G06F17/24G06F17/2288
    • A multi-user document editing system and method. Embodiments of the invention utilize a model-view-controller design pattern to successfully control changes in parallel to underlying backend database information presentation related information. Granularity of protection and check in/check out on family, spread, presentation layer and presentation object. In addition, enables automatic update of changes to all users editing or viewing the information. Changes to the backend database may also include changes to the family hierarchy with real-time update of publication WYSIWYG pages for example. Enables rollback of changes. Instead of waiting constantly for other users to finish editing information before other edits can be made, the typical serial editing methodology is transformed by embodiments of the invention into a parallel methodology that greatly increases throughput and lowers the costs associated with large publications.
    • 多用户文档编辑系统和方法。 本发明的实施例利用模型 - 视图 - 控制器设计模式成功地控制与底层后端数据库信息呈现相关信息并行的变化。 保护的粒度,检查/检查家庭,传播,表现层和呈现对象。 此外,还可以自动更新所有用户编辑或查看信息的更改。 对后端数据库的更改还可以包括对家庭层次结构的更改,例如发布所见即所得页面的实时更新。 启用回滚更改。 不用等待其他用户在编辑其他编辑之前完成编辑信息,而是将典型的串行编辑方法由本发明的实施例转变为大大提高吞吐量并降低与大型出版物相关联的成本的并行方法。
    • 8. 发明申请
    • METHOD, SYSTEM, AND COMPUTER READABLE MEDIUM FOR REMOTE ASSISTANCE, SUPPORT, AND TROUBLESHOOTING
    • 方法,系统和计算机可读介质,用于远程协助,支持和故障排除
    • US20110213821A1
    • 2011-09-01
    • US13020424
    • 2011-02-03
    • Mark GentileJim SullivanMark HansonMark Wade
    • Mark GentileJim SullivanMark HansonMark Wade
    • G06F15/16
    • H04L43/065H04L41/0246H04L41/0266H04L41/0273H04L63/0428H04L63/168H04L67/025H04L67/06H04L67/22
    • The present disclosure enables remote device management. A programmatic interface is associated with each application plug-in. A web server included with the on-device agent provides access to the programmatic interfaces according to open standards such as HTML or XML. The present disclosure enables access to remote devices through existing infrastructure without the need for proprietary systems. An IT administrator or other administrator may remotely access and update software and hardware, track device data plan usage statistics, provide live support, and track current and historical device locations. Through the support features of the present disclosure an IT administrator or other support operator may remotely operate a device as if they were actually holding the device. This feature provides direct access to device files and software while also showing the IT administrator screen views of the remote device. Thus, the IT administrator actually sees what the remote user also sees.
    • 本公开允许远程设备管理。 一个编程接口与每个应用程序插件相关联。 随机设备代理提供的Web服务器根据开放标准(如HTML或XML)访问编程接口。 本公开允许通过现有基础设施访问远程设备,而不需要专有系统。 IT管​​理员或其他管理员可以远程访问和更新软件和硬件,跟踪设备数据计划使用统计信息,提供实时支持,以及跟踪当前和历史设备位置。 通过本公开的支持特征,IT管理员或其他支持操作者可以远程操作设备,就好像他们实际上握着设备一样。 此功能可直接访问设备文件和软件,同时还显示远程设备的IT管理员屏幕视图。 因此,IT管理员实际上看到了远程用户也看到了什么。